When is a Prescription Required?
At Prashi Pharma, a valid prescription is required for all prescription only medications, including those in our antibiotic and erectile dysfunction treatment ranges.
A valid prescription is required to –
- Protect individual safety.
- Prevent severe adverse effects
- Safeguard public health.
- Ensure the correct dose and duration of treatment.
Factors that make a Prescription Valid
No medication at Prashi Pharma will be sold, dispensed, or shipped without a valid prescription from a qualified healthcare professional.
For prescriptions to be accepted by our team, an uploaded prescription must be legible, valid and contain the following elements –
Information of the prescriber – Name, qualifications, signature, medical registration number (Council or MCI/NMC) and hospital or clinic stamp.
Patient’s details – The patient’s full name must be present on the prescription along with their present age. Age is particularly significant because dosage calculations for some medications especially for older patients and children, are directly tied to it.
Details of the medication –
A prescription must have proper details of the medication, including
- The exact dosage strength of the medication must be stated clearly.
- Formulation Whether the medicine is to be dispensed as a syrup, capsule, tablet or topical preparation must be specified.
- Duration and frequency How often the prescribed medicine is to be taken, for how long and at what times all of this must be mentioned on the prescription.
The date of issue – The date on which a prescription is written determines several things such as how long it remains valid. The validity windows vary depending on the type of medicine being prescribed, with antibiotics carrying considerably shorter windows than other medications. A prescription without a date cannot be acted upon by a responsible pharmaceutical platform.
How to Upload a Prescription at Prashi Pharma?
To upload a prescription for a medicine, follow the following steps –
- Select the medicine that you require, along with the dosage strength and pack size.
- When you try to add the product to your cart, the system will prompt you to upload your prescription (if the selected medicine is prescription-based).
- Select the “Upload Prescription” option in the product cart or during checkout.
- Select the format in which you want to upload your prescription (JPNG/JPG), PDF or take an image directly using your phone camera.
- You can also upload multiple files if your prescription has several pages.
- After a successful upload, a pharmacist will review your prescription to check if you are eligible to purchase the medication.
Mistakes to avoid while uploading a prescription –
- Don’t crop out any part of the prescription.
- Do not upload a blurred image.
- Follow the maximum allowed file size and file format.
What Does Our Pharmacist Check?
Our pharmacist verifies a prescription for safety, accuracy and legitimacy before any medication is shipped.
- Verifies that the prescription is original and is issued by a qualified medical expert.
- Checks the medicine name, dosage strength, formulation, directions for use, and quantity.
- Reviews if the medicine is right for the patient based on gender, age and medical history.
- Checks if the prescription is valid.
- Looks for digital or physical stamps or official digital signatures required to prove the prescription is legitimate.
Order Rejections and Alterations
Prashi Pharma reserves the right to alter or reject an order in the following cases –
Invalid prescription – If a prescription is found invalid, altered, forged, or missing a doctor’s registration number, the order will be immediately canceled.
Quantity adjustments – If the quantity ordered on Prashi Pharma exceeds the dosage or duration prescribed by the registered healthcare practitioner, our pharmacist will lower the order quantity to match the practitioner’s written instructions.
Substitutions – Prashi Pharma focuses on generic medicines first to provide affordable treatment options. Generic substitutions will only be offered in strict compliance with prevailing regulations of our platform and with verified consent of the customer.
If an order is modified or canceled by our registered pharmacist due to a missing, invalid or rejected prescription, any advance payment made for the canceled medications will be automatically refunded.
How Long Does Review Take?
Our pharmacist typically takes a few hours to a day to review a standard prescription. If there are any concerns, the pharmacist may contact the patient directly.
How are prescriptions stored and who sees them?
Our website stores uploaded prescriptions using –
- Encrypted cloud databases
- Integrated pharmacy management systems.
When you upload a prescription at Prashi Pharma, a specific, authorized group of individuals see and handle your prescription information.
These individuals are usually –
- Licensed pharmacists
- Support staff who assist with packaging, processing, and preparing the medicine for shipment.
- Courier or shipping services