The payment method policy applies to all purchases made on prashipharma.com.
Prashi Pharma, a pharmaceutical site delivers generic and branded prescription medicines worldwide. The products listed on this website are not offered for domestic sale within India.
Ordering medications through this website, you accept the terms and conditions of the payment policy. The terms and conditions, privacy policy, shipping and delivery policy and returns and exchange that are listed in the website shall be accepted by you.
Accepted methods
We accept the following payment methods at checkout: Visa and Mastercard credit and debit cards, and virtual wallets. Currently we are not accepting cash on delivery.
Note: You must pay in full before we process or ship your order.
We will never ask for your card details by email, phone or chat.
Currency
All the prices that are shown and charged in US dollars (USD). USD is the only currency at checkout.
The price shown is the total you pay. Any applicable taxes are borne by Prashi Pharma, and no money is to be paid on delivery.
If your card or account is not held in USD, your bank sets its own exchange rate and may add a foreign transaction fee. The fee is charged by your bank and we do not receive it and cannot be refunded.
The charge will appear on your bank or card statement as “Prashi Pharma”.
When payment is taken
You pay in full at checkout. Our expert pharmacists then review the valid prescription submitted on the website. After reviewing all the details mentioned in the prescription, the order gets approved and is made ready for delivery.
Before the pharmacist approves the uploaded prescription every detail needs to be there, lack of information or proper details can cancel the order. If your order cannot be approved, or is declined for any other reason, you will receive a full refund.
Refunds are issued to your original payment method within 7 business days. Your bank may take a few more days to show the refund on your statement.
Receipts and invoices
Every successful processed payment that is made on the website, customers will receive a payment confirmation by email. For every product that is ordered on the website an invoice for each will be provided with the details including the order number, quantities, applicable charges, currency and total amount that is to be paid.
Keep a record of the receipts and invoices for the orders. If by any means a receipt or invoice is missing, contains incorrect information, or needs to be reissued, contact our support team at support@prashipharma.com. Prescribed medications, order processing and final payment documentation will go through the pharmacy’s prescription-verification and payment procedures.
Applicable taxes and charges will be shown in the order summary or invoice.
Failed or declined payments
A declined payment is generally made by the bank.
Your payment might get declined if the billing address given does not match the address on file with the card issuer. If the international transactions are blocked on the user account the transaction will also be declined.
By any means the details provided by you are correct and the payment still fails, contact your bank first then try again or use a different card.